Bangladesh Taekwondo Association বাংলাদেশ তায়কোয়ানডো এসোসিয়েশন

Latest News & Events

• 21st National Senior/ Junior Taekwondo Championship 2024
• Bijoy Dibosh Taekwondo Championship 2024
• 1st Bangladesh Taekwondo International Poomsae Live Championship – 2020
• 1st Bangladesh Virtual Open Taekwondo “Poomsae” Championship – 2020
• Walton Refrigerator Inter-District Poomsae Taekwondo Championship 2020
• 2020 U.S. Open Taekwondo Championships
• Bangladesh Taekwondo Federation
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Support Policy of Bangladesh Taekwondo Association (BTA)

Effective Date: December 9, 2024

At the Bangladesh Taekwondo Association (BTA), we are dedicated to providing our members and participants with the best possible support. This Support Policy outlines our commitment to assist you, the methods of support available, and the procedures for accessing our services.

1. Purpose of the Support Policy
The purpose of this Support Policy is to ensure that all inquiries and issues related to registration, events, membership, and other organization-related concerns are addressed efficiently and effectively.

2. Types of Support Offered
We provide a range of support services, including but not limited to:

• Registration Support: Assistance with registering for events, competitions, and training programs.
• Technical Support: Help with online systems, payment processing, and website usage.
• Membership Inquiries: Information about membership benefits, renewals, and requirements.
• Event Information: Details about upcoming events, schedules, locations, and participation criteria.

3. How to Contact Support
You can reach our support team through the following channels:

• Email: Send your inquiries to [bantkf@gmail.com]. Responses will be provided within 2 business days.
• Phone: Call us at [ +88 01711 355720 , +88 01715 301847,  02-9586616, 9586617] for immediate assistance during business hours (insert hours of operation).
• FAQs: Visit the FAQ section on our website [Website URL] for answers to common questions.

4. Response Times
We strive to respond to all support inquiries as quickly as possible. Our typical response times are:

• General inquiries: within 1 business days.
• Urgent issues: within 1 business day.
• Technical support: within 3 business days, depending on the complexity of the issue.

5. Support Hours
Support is available during the following hours:

• Saturday to Thursday: [insert operating hours, e.g., 9:00 AM – 5:00 PM]
• Friday and Public Holidays: Support may be limited and response times may vary.

6. Feedback and Suggestions
We welcome feedback and suggestions to improve our services. If you have any thoughts or ideas, please feel free to include them in your email or contact us directly.

7. Limitations
While we aim to provide comprehensive support, please note that the BTA may not be able to assist with:

• Issues beyond our control or jurisdiction.
• Personal grievances not related to BTA activities.

8. Changes to the Support Policy
The BTA reserves the right to update this Support Policy at any time. Changes will be reflected on our website, and we encourage you to review it periodically for the latest information.

9. Contact Information
For all support-related inquiries, please contact:

Bangladesh Taekwondo Association
National Sports Council Building
62/3 Purana Palton, Dhaka – 1000 
Phone : +88 01711 355720 , +88 01715 301847,  02-9586616, 9586617
Email : bantkf@gmail.com
 https://www.facebook.com/bantkdassoc
 www.bantkdassociation.com

By interacting with our support services, you acknowledge that you have read and understood this Support Policy.